Unix & Linux Asked by Mabri on December 26, 2021
I’m using a laptop in which I have both an NVIDIA graphic card and the Intel integrated one. Before I updated the NVIDIA driver through Linux Mint update manager, I used to have them both configured using NVIDIA settings and NVIDIA Prime.
After the update the driver manager marks the NVIDIA driver as installed, but the Intel graphic card has the following sentence written below "This device is not working" and the only option possible is "Do not use this device".
Both xserver-xorg-video-intel, mesa-utils and nvidia-settings are still installed (I’ve also tried to reinstall them) and I have SeureBoot disabled. When I try to run nvidia-settings it return an empty page and the following error is displayed:
ERROR: NVIDIA driver is not loaded
ERROR: Unable to load info from any available system
How can I fix this situation?
Thanks!
This is the output from lspci -nnk | grep "VGA|'Kern'|3D|Display" -A2
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e9b]
Subsystem: ASUSTeK Computer Inc. Device [1043:1fc0]
Kernel driver in use: i915
--
01:00.0 3D controller [0302]: NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] [10de:1c8d] (rev a1)
Subsystem: ASUSTeK Computer Inc. GP107M [GeForce GTX 1050 Mobile] [1043:1fc0]
Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia
From ls /lib/modprobe.d/:
aliases.conf blacklist-nvidia.conf
blacklist_linux_4.15.0-106-generic.conf fbdev-blacklist.conf
blacklist_linux_4.15.0-112-generic.conf nvidia-graphics-drivers.conf
blacklist_linux_4.15.0-20-generic.conf nvidia-kms.conf
blacklist_linux_4.15.0-54-generic.conf systemd.conf
From dpkg -l | grep -i nvidia:
ii libnvidia-cfg1-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVIDIA binary OpenGL/GLX configuration library
ii libnvidia-common-390 390.138-0ubuntu0.18.04.1 all Shared files used by the NVIDIA libraries
ii libnvidia-common-440 440.100-0ubuntu0.18.04.1 all Shared files used by the NVIDIA libraries
rc libnvidia-compute-390:amd64 390.138-0ubuntu0.18.04.1 amd64 NVIDIA libcompute package
rc libnvidia-compute-390:i386 390.138-0ubuntu0.18.04.1 i386 NVIDIA libcompute package
ii libnvidia-compute-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVIDIA libcompute package
ii libnvidia-compute-440:i386 440.100-0ubuntu0.18.04.1 i386 NVIDIA libcompute package
ii libnvidia-decode-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVIDIA Video Decoding runtime libraries
ii libnvidia-decode-440:i386 440.100-0ubuntu0.18.04.1 i386 NVIDIA Video Decoding runtime libraries
ii libnvidia-encode-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVENC Video Encoding runtime library
ii libnvidia-encode-440:i386 440.100-0ubuntu0.18.04.1 i386 NVENC Video Encoding runtime library
ii libnvidia-extra-440:amd64 440.100-0ubuntu0.18.04.1 amd64 Extra libraries for the NVIDIA driver
ii libnvidia-fbc1-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-fbc1-440:i386 440.100-0ubuntu0.18.04.1 i386 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-gl-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii libnvidia-gl-440:i386 440.100-0ubuntu0.18.04.1 i386 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii libnvidia-ifr1-440:amd64 440.100-0ubuntu0.18.04.1 amd64 NVIDIA OpenGL-based Inband Frame Readback runtime library
ii libnvidia-ifr1-440:i386 440.100-0ubuntu0.18.04.1 i386 NVIDIA OpenGL-based Inband Frame Readback runtime library
rc nvidia-compute-utils-390 390.138-0ubuntu0.18.04.1 amd64 NVIDIA compute utilities
ii nvidia-compute-utils-440 440.100-0ubuntu0.18.04.1 amd64 NVIDIA compute utilities
rc nvidia-dkms-390 390.138-0ubuntu0.18.04.1 amd64 NVIDIA DKMS package
ii nvidia-dkms-440 440.100-0ubuntu0.18.04.1 amd64 NVIDIA DKMS package
ii nvidia-driver-440 440.100-0ubuntu0.18.04.1 amd64 NVIDIA driver metapackage
rc nvidia-kernel-common-390 390.138-0ubuntu0.18.04.1 amd64 Shared files used with the kernel module
ii nvidia-kernel-common-440 440.100-0ubuntu0.18.04.1 amd64 Shared files used with the kernel module
ii nvidia-kernel-source-440 440.100-0ubuntu0.18.04.1 amd64 NVIDIA kernel source package
ii nvidia-prime 0.8.8.2 all Tools to enable NVIDIA's Prime
ii nvidia-prime-applet 1.0.7 all An applet for NVIDIA Prime
ii nvidia-settings 440.44-0ubuntu0.18.04.1 amd64 Tool for configuring the NVIDIA graphics driver
ii nvidia-utils-440 440.100-0ubuntu0.18.04.1 amd64 NVIDIA driver support binaries
ii xserver-xorg-video-nvidia-440 440.100-0ubuntu0.18.04.1 amd64 NVIDIA binary Xorg driver
Here are my system info:
System: Host: marco-ASUS Kernel: 4.15.0-112-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.2.4 wm: marco dm: LightDM Distro: Linux Mint 19.2 Tina
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X580GD_N580GD v: 1.0
serial: <filter>
Mobo: ASUSTeK model: X580GD v: 1.0 serial: <filter> UEFI: American Megatrends
v: X580GD.304 date: 05/17/2018
Battery: ID-1: BAT0 charge: 29.1 Wh condition: 30.4/48.1 Wh (63%) volts: 11.6/11.6
model: ASUSTeK ASUS Battery serial: <filter> status: Discharging
CPU: Topology: 6-Core model: Intel Core i7-8750H bits: 64 type: MT MCP arch: Kaby Lake
rev: A L2 cache: 9216 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 52799
Speed: 4004 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 3987 2: 4045 3: 4000
4: 4000 5: 4005 6: 4013 7: 3943 8: 4002 9: 4000 10: 4006 11: 3991 12: 4038
Graphics: Device-1: Intel vendor: ASUSTeK driver: i915 v: kernel bus ID: 00:02.0
chip ID: 8086:3e9b
Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] vendor: ASUSTeK driver: N/A
bus ID: 01:00.0 chip ID: 10de:1c8d
Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
compositor: marco resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 20.0.8
compat-v: 3.0 direct render: Yes
Audio: Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK driver: snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:a348
Sound Server: ALSA v: k4.15.0-112-generic
Network: Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi v: kernel port: 5000
bus ID: 00:14.3 chip ID: 8086:a370
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK
driver: r8169 v: 2.3LK-NAPI port: 3000 bus ID: 03:00.0 chip ID: 10ec:8168
IF: eno2 state: down mac: <filter>
Drives: Local Storage: total: 931.51 GiB used: 539.31 GiB (57.9%)
ID-1: /dev/sda vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB speed: 6.0 Gb/s
serial: <filter>
RAID: Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0
bus ID: 00:17.0 chip ID: 8086.282a
Partition: ID-1: / size: 136.93 GiB used: 111.72 GiB (81.6%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 31.25 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 chip ID: 1d6b:0002
Device-1: 1-2:2 info: Microsoft Basic Optical Mouse type: Mouse
driver: hid-generic,usbhid rev: 1.1 chip ID: 045e:0084
Device-2: 1-6:3 info: IMC Networks type: Video driver: uvcvideo rev: 2.0
chip ID: 13d3:56a2
Device-3: 1-7:4 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>
driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 chip ID: 0bda:0129
Device-4: 1-14:5 info: Intel type: Bluetooth driver: btusb rev: 2.0 chip ID: 8087:0aaa
Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 chip ID: 1d6b:0003
Sensors: System Temperatures: cpu: 68.0 C mobo: N/A
Fan Speeds (RPM): N/A
I fixed the same problem on ubuntu 18.04. it appears the headers for kernel 4.15.0-112-generic did not install/update. To fix this just run command:
sudo apt install linux-image-4.15.0-112-generic linux-headers-4.15.0-112-generic
And reboot
Answered by nkvnkv on December 26, 2021
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