Super User Asked by user1201675 on January 5, 2022
How do I stop "Support for Office 2010 Ending Oct 13, 2020" messages from showing in a yellow banner at the top of the screen when opening office docs?
I searched the registry for the message I get, and found it in the Office 14 area of the registry at key title "TargetedMessagingService". There are settings but I have no idea what to set them to. Anybody know how to disable the messages?
My situation is slightly different:
My Office 2010 version is 14.0
The warning banner isn't yellow but red
The support ended in March 2021 not October 2020
After editing the value for key MessageScenario
to 0 it gets changed back to 6
After deleting the TargetedMessagingService
node it gets restored
The solution which worked was to find TimeToNextcall
.
This appears four times in the registry, the first is in
HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0CommonTargetedMessagingService :en-US:BizBarMessageHeader
and had the value 2021-04-13T15:31:29Z
. After that time had passed, a warning was issued and the entry's date was changed to the next day.
2035
The other keys are similar, and I only had to edit the two in HKEY_CURRENT_USER
. The other two in HKEY_USERS
were changed automatically.
This has silenced the annoying, intermittent, and questionably intrusive warning. After all, if I am out of support, why is MS tampering with my machine?
Answered by Weather Vane on January 5, 2022
A simpler solution which has now worked for me with two separate PCs (and is still working after several weeks and numerous reboots) has been to simply uninstall Office 2010 and then reinstall it using the original installation media.
In both cases I had the original CD installation media (and the product key which came with the CD). I do not know whether this would also work if Office 2010 came pre-installed with the PC.
Answered by timg on January 5, 2022
Re the suggested registry changes in 'Office14.0
Both DSmith and Sanxs Sor are partly correct. As MarioBel66 implies:
HKEY_CURRENT_USER
is entirely formed dynamically from keys in HKEY_USERS
at boot-up. Changes in HKEY_CURRENT_USER
are non-persistent, and will be replaced at machine boot-up by the entry in HKEY_USERS
.
S-1-5-21-2500073850-8412155-3312681868-1000
is a unique user ID specific to Sanxs Sor's logon on his/her machine.
So... To make a more permanent change, you have to find the relevant nag phrase (eg SUPPORT FOR OFFICE 2010) in the HKEY_USERS
registry hive:
You will find it in a key that looks something like this:
'HKEY_USERSS-1-5-21-aaaaaaaaaa-bbbbbbb-cccccccccc-xxxxSOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService'
where aaaaaaaaaa-bbbbbbb-cccccccccc-xxxx
is your user SID. You can, if you're interested, find your SID at:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
To find your specific text (SUPPORT FOR OFFICE 2010), I suggest:
HKEY_USERS
hive to a .reg file by right-clicking HKEY_USERS
and exporting it as a file with a suitable name.The relevant snippets of registry (and there may be several per-user snippets) will look something like this:
[HKEY_USERSS-1-5-21-aaaaaaaaaa-bbbbbbb-cccccccccc-xxxxSOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService :en-US:BizBarMessageBody]
"Theme"="Critical"
"Title"="SUPPORT FOR OFFICE 2010 HAS ENDED"
"Message"="Stay supported by moving to a current version of Office."
"MessageScenario"=dword:00000006
And..
[HKEY_USERSS-1-5-21-aaaaaaaaaa-bbbbbbb-cccccccccc-xxxxSOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService1:en-US:BizBarMessageBody]
"Theme"="Critical"
"Title"="SUPPORT FOR OFFICE 2010 HAS ENDED"
"Message"="Stay supported by moving to a current version of Office."
"MessageScenario"=dword:00000006
etc
In each snippet, there is a key 'MessageScenario' with the value of 00000006. This value needs changed to:
00000000
You can find these snippets in the registry and edit MessageScenario value individually. Or, If you're very very careful, you can form your snippets into a single text file. Add a ‘Windows Registry Editor Version 5.00’ header to this file, followed with a blank line, followed by your edited registry snippets. It should look something like this:
Windows Registry Editor Version 5.00
[HKEY_USERSS-1-5-21-aaaaaaaaaa-bbbbbbb-cccccccccc-xxxxSOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService :en-US:BizBarMessageBody]
"Theme"="Critical"
"Title"="SUPPORT FOR OFFICE 2010 HAS ENDED"
"Message"="Stay supported by moving to a current version of Office."
"MessageScenario"=dword:00000000
[HKEY_USERSS-1-5-21-aaaaaaaaaa-bbbbbbb-cccccccccc-xxxxSOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService1:en-US:BizBarMessageBody]
"Theme"="Critical"
"Title"="SUPPORT FOR OFFICE 2010 HAS ENDED"
"Message"="Stay supported by moving to a current version of Office."
"MessageScenario"=dword:00000000
Save this file with an appropriate filename with a .reg file extension. Exit file.
Provided you haven’t changed the default action for double clicking .reg files, double-clicking the file will bring up a warning prompt. Say OK. If you HAVE changed that default action, right-click the file and choose ‘Merge’
Be aware that this reg file will be ONLY suitable for your machine as it is SID specific.
Answered by DaveT on January 5, 2022
The solution given by DSmith is correct, but is only a temporary fix. When you shut down your PC, then start Office 2010 again, the updated registry entries will be automatically reset and the annoying message will reappear. To make your updates permanent, you need to deny ALL access to the affected registry entries once you've made the updates suggested by DSmith.
Answered by MarioBel66 on January 5, 2022
ComputerHKEY_USERSS-1-5-21-2500073850-8412155-3312681868-1000SOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService :es-ES:BizBarMessageBody
For me the key wasn't in the normal directory,I had to let it search for the key.
MessageScenario
Office 2010
Answered by Sanxs Sor on January 5, 2022
Regedit change value you may have to change all (1
= en-us
, 2
= en
etc..
ComputerHKEY_CURRENT_USERSOFTWAREMicrosoftOffice14.0CommonTargetedMessagingService1:en-US:BizBarMessageBody
Change MessageScenario
from a value 6
to 0
to make the message disappear.
Answered by DSmith on January 5, 2022
How do I stop "Support for Office 2010 Ending Oct 13, 2020" messages from showing in a yellow banner at the top of the screen when opening office docs?
The only thing you need to do is create a key UpgradeAdvertised located ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice15.0ClickToRun
with a value of 0
If the key already exists then simply change the value from 1 to 0.
While it's certainly possible to stop the notification and simply ignore the fact the product will no longer receive any security updates, you really should install a newer version of Office. You will be unable to download Office 2010 after October 13th, 2020
Answered by Ramhound on January 5, 2022
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