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Cannot share screen on Zoom in Ubuntu 17.10

Super User Asked by dina on October 9, 2020

When I try sharing screen on Zoom, I get the following error:

can not start share, wayland has not been supported yet, please use x11 instead

  • Zoom version 2.0.106600.0904

  • Ubuntu 17.10

How can I solve the issue?

5 Answers

WARNING ! Use this answer only for ubuntu 17 (see below comments)

edit the /etc/gdm3/custom.conf file and uncomment the following line:

#WaylandEnable=false

Correct answer by dina on October 9, 2020

For me this worked well:

step 1: sudo chmod 777 /etc/gdm3/custom.conf
step 2: gedit /etc/gdm3/custom.conf
step 3: uncommented WaylandEnable=false
step 4: save file and close
step 5: restart computer
setp 6: now, can share screen on skype, hangouts and zoom

My SO is ubuntu 17.10

Answered by Luciano Fndz on October 9, 2020

I used this command and it worked fine for me but I think the lightdm won't be used anymore but this can probably help someone:

sudo dpkg-reconfigure lightdm

If lightdm is not installed just run the sudo apt-get install lightdm and a screen with 2 options will popup pick lightdm and restart.

And btw this should also work:

sudo vi /etc/gdm3/custom.conf
uncomment #WaylandEnable=false
restart

Answered by Rihab on October 9, 2020

I was also faced this issue. After do the following changes and restart, helped me to fix this issue.

Please check https://unix.stackexchange.com/a/336227/260822

Hope It will be helpful for you as well.

Answered by Vasanth K on October 9, 2020

I was having the same problem with Fedora 26. Looks like wayland is a window manager that some distros are using in lieu of X11 (Xorg). To see what window manager you're using you can use the following:

echo $XDG_SESSION_TYPE

In Fedora, I can select the desktop environment (gnome with Xorg) at the login screen which will enable X11 instead of Wayland - looks like you can do the same with Ubuntu.

This ticket has more information if you're interested: https://unix.stackexchange.com/questions/336219/gnome-defaults-to-wayland-how-can-i-go-to-back-to-x11

Answered by Tredonmirc on October 9, 2020

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