Sitecore Asked by Breno Diniz Pelosi on August 23, 2021
We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below):
The application has been running for approximately 45 days, however, Experience Analytics and Experience Profile are not recording data (no data is displayed). we have checked the logs of all roles and found no errors that could help us fix the issue.
After some research we have changed the “IndexAnonymousContactData” tag to true in the “{XCONNECT_PATH}App_DatajobscontinuousIndexWorkerApp_DataconfigsitecoreSearchIndexersc.Xdb.Collection.IndexerSettings” configuration file and rebuilt the indexes. However, it did not work.
Would anyone have any suggestions on what we could do to fix this issue?
Thank you in advance for your help
Sorry to head about EE not showing any data, Specially with this issue, there are n no. of issues which are possible but some quick pointers
I have had this nightmarish situation where i was not able to get my head around why it is not working, But if you observed the log closely there might be some exceptions which might help
http://daivagnananavati.blogspot.com/2019/06/experience-analytics-not-working.html
I have registered some of my findings here, see if those are helpful to you, else we can talk more on it, but i would strongly advise to check if certificates are fine and you are able to hit all those processing and reporting urls without an issue
Answered by Daivagna Nanavati on August 23, 2021
I have faced a similer issue in my local instance. I have gone with the Knowledge base article and some other blogs as well and tried multiple solutions.
There are possible fixed provide in below article you can try that one:
Answered by Himmat Singh Dulawat on August 23, 2021
There could be many reasons for analytics data not showing, there is a knowledge base article describes the processes for troubleshooting the most frequent issues with Analytics data in the Sitecore Experience Database installation, I would suggest to go through and troubleshoot:
Answered by Mohammed Syam on August 23, 2021
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