SharePoint Asked by Eric VanRoy on August 6, 2020
I have the User Profile service for Sharepoint 2016 completely setup. I run the full import and users were populated. I now update a user in AD and it does not update in SharePoint.
The only indicator I can find is a couple of log entries similar to:
Exception while updating properties for ‘XXXXXXX’: Property: MailNickName, Exception Microsoft.Office.Server.UserProfiles.PropertyNotDefinedException: Property Not Defined: MailNickName. An administrator must create this property in the Profile Administration tool.
this is coming up for most users. Any thoughts on where to start looking for this issue.?
We had migrated the content from SharePoint 2013. (did not migrate the UPS, only content). The old farm was still running and the UPS was running on the old farm. As soon as that was shut off, the AD Sync imported correctly.
Doesn't totally make sense, but I suspect something in AD was getting confused in regards to the change log. They were different servers and different accounts so no totally sure unless they were attempting connections at the same time maybe.
Not truly sure, but it is now fixed.
Answered by Eric VanRoy on August 6, 2020
Looks like there is some profile corruption issue. as per this MSDN link. you have to follow these steps:
Answered by Waqas Sarwar MVP on August 6, 2020
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