Kitchen aid artisan: won't turn on lower speeds

Question

I have a fairly new kitchen aid artisan. Recently we probably did a larger batch of dough, than reasonable and there was some burnt smell. After that the kitchen aid won't turn on on the lower two speeds. It will only work on speed 3, which seems to me to be the new speed one, basically very slow.
I know that kitchen aid has plastic gears which are designed as breaking points, so the motor doesn't break. But what could cause this effect? Is it most likely the famous plastic gear or could it be something else?

Max · Answer

all non-pro Kitchenaid mixers have plastic gears, if used properly it should not be an issue.
According to this, the plastic gear is a "safeguard" :
"This gear is designed to shear or break apart should the machine bind up and protects the motor from burning up or otherwise become damaged. They are available for all models through Amazon or other vendors and easily replaced by anyone with a little mechanical aptitude."
You said that you made a larger batch, maybe it pushed the motor too hard and something had to break.
You should try to get it fixed.

Sneftel · Answer

The motor has likely overheated (not uncommon when overloaded and operating at low speed), melting some of the insulation in its coils and causing it to operate at lower torque. There's no fix for this other than replacing the motor. The good news is, replacement motors are reasonably priced and straightforward to install. (Only use genuine KitchenAid replacement parts.)

Answered by Sneftel on June 17, 2021

Kitchen aid artisan: won't turn on lower speeds

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