Know if someone can receive a Push notification (for Journey Builder)
Salesforce Asked by divad on February 5, 2021
My question seems to be quite simple…
In a Journey, how can I create a split between:
- those who are able to receive a Push Notification
- those who can’t (and they’ll receive an email)
I don’t know what data I would have to check. I thought I would use a dataview which would allow me to update a field in my Contacts’ Data Extension but I can’t find it neither.
Could you please help me ?
Thanks in advance !
David
2 Answers
In a decision split, you could use contact data in Mobile Push Demographics/Subscription where option status = Opted In
Answered by EazyE on February 5, 2021
You can look at the state of opted-in in the MobilePush Demographics in Contacts. If a device is opted-in then you know that: 1) it is registered, 2) it has a push token and 3) the user has accepted the push permission.
Answered by Bill Mote on February 5, 2021
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