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Qiskit IBMQ.load_account fails on version 0.20.0

Quantum Computing Asked by Dinu Danut-Valentin on March 26, 2021

So when trying to load my account I get this error:

ibmqfactory._initialize_providers:WARNING:2020-08-16 17:47:17,410: Unable to instantiate provider for {'hub': 'ibm-q', 'group': 'open', 'project': 'main'}: "{'online_date': ['Not a valid datetime.']}"
ibmqfactory.load_account:WARNING:2020-08-16 17:47:17,411: No Hub/Group/Projects could be found for this account. 

I have tried changing the date format on my machine but other than that I’m lost.

One Answer

This looks like this issue: https://github.com/Qiskit/qiskit-ibmq-provider/issues/677

Can you verify the version of your qiskit elements by doing

import qiskit
print(qiskit.__qiskit_version__)

Answered by jyu00 on March 26, 2021

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