Photography Asked by Maureen Dress Exley on March 7, 2021
I inherited an old Canon Rebel EOS 350D. I cannot get the camera to hook up to my HP computer and upload the pictures. It uses an old card that doesn’t fit, but I have it hooked up with a cord that fits both the camera and my PC.
And yes, I did install the Canon photo program onto my computer — it tells me it’s not finding the camera. I’ve tried all 4 ports on my PC and it rings when I plug it in. I’d like to see what the pictures look like before I sell the camera.
Try toggling the Communication
setting. Some users report that Print/PTP
works for them (confusingly, this is the setting that should be used in order to connect the camera directly to certain Canon printers). Others report that PC connection
is the correct setting.
Press the Menu button to bring up the menus. Press the Jump button, or use ◀︎/▶ buttons, until the Set-up 2 menu (yellow, looks like wrench+hammer "2") is highlighted. Under Communication
, try changing the option (it will be either Print/PTP
or PC connection
).
Taken from page 120 of the Canon EOS 250D User Manual
If that doesn't work, you will need to use a CompactFlash card reader to get the photos off of the CF card and onto your computer. They can be had for as little at $10 USD at various retailers online.
Sources
Note that because of the age of the camera (it was introduced in 2005), many of the support references are to older versions of Windows.
Answered by scottbb on March 7, 2021
This camera uses Compact Flash (CF) cards. You can buy a decent multiple-format USB card reader which has CF support for under $20. You can even buy just-CF readers for less than that. This should Just Work, without any hassle. And, as a bonus, if you're planning to sell the camera, you can thrown in the reader so that your buyer doesn't have any hassle either.
Answered by mattdm on March 7, 2021
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