TransWikia.com

Err 01 and no manual focus (Canon lens)

Photography Asked by jbh168 on April 4, 2021

my Canon EF-S 18-55mm f/3.5-5.6 IS STM just stopped communicating with my DSLR (Canon EOS 77D). Furthermore, I can’t even use manual focus anymore.

Right before this happened, I tested some extension tubes for macro photography. One of those extension tubes did have some wiggle room and did not click in-place correctly. I then got the following error message when taking a photo with this particular extension tube:

Err 01
Communications between the camera and lens is faulty. Clean the lens contacts.

Since this moment, my lens isn’t communicating with my DSLR anymore. Maybe it’s just a coincidence as correlation doesn’t imply causation.

What I’ve tried / discovered so far:

  • I’ve tested another lens on my DSLR (working) and my lens on another DSLR (not working) => The lens is broken, not the DSLR. Phew.
  • When testing the lens-camera-combinations, I noticed that my lens produces a super-high-pitched and barely audible electrostatic noise while the other lens (Canon EF-S 55-250mm f/4-5.6 IS STM) does not.
  • I suspected that the extension tubes’ connectors damaged my lens’ connectors. When examining the lens’ connectors, I did not find any damage though as they seem perfectly fine and the extension tubes’ connectors contract as expected when pressed on.
  • Next, I cleaned the lens’ contacts with cleaning alcohol on a cotton swab and also wiped them with a microfiber cloth.
  • The aperture is displayed as F00 (immutable) and my camera is unable to use autofocus with this particular lens.
  • I then covered the large connector (also tested covering both of the non-elevated connectors) with a piece of tape in order to test whether I’d be able to shoot with manual focus and fixed aperture. With this workaround, I was able to take a picture without getting Err 01.
  • But, I was unable to focus, even manually (switched to MF on my lens).

What else could I try? What might be broken and how could I fix that?

I’m not a fan of taking the lens apart if potentially unnecessary, but — assuming I know what I’m looking for — I’d be willing to do that.

Lens' connectors with tape over largest connector.
Aperture displayed as 00.
Extension tubes.
Extension tube's pins.

One Answer

Unfortunately Err01 is a generic error that tells you nothing about what's wrong. Some command sent to the lens isn't getting a valid response.

I would be surprised if the use of the extension tube had anything to do with it. After all, the lenses are designed to have metal contacts dragged across them, shorting contacts, etc. on a daily basis. They have to be designed to cope with any amount of play in the contacts.

The reason you aren't able to focus is that STM lenses are typically focus-by-wire, i.e. the lens's electronics are adjusting the focus based on electronically sensing the position of the focus ring. If the electronics are misbehaving for any reason, that won't work.

The fact that the focus and aperture are both down, as opposed to just one, suggests maybe the lens's control board is dead.

That said, the pre-STM 18-55 lenses were prone to the ribbon cable between the control board and the aperture tearing. It's possible that Canon never fixed that design problem, and that the electronics just won't do anything if they can't control the aperture. It's hard to say.

When you zoom the lens in and out, do you hear a dragging? If so, it's probably a torn ribbon cable. If not, the electronics are probably shot. But without tearing apart the lens, it's anybody's guess.

Either way, I'd probably suggest taking this as an opportunity to trade out the kit lens for something more robust, like the 15-85 (or even its predecessor, the 17-85, which you can find for maybe twice the cost of replacing your kit lens with the same model).

Answered by dgatwood on April 4, 2021

Add your own answers!

Ask a Question

Get help from others!

© 2024 TransWikia.com. All rights reserved. Sites we Love: PCI Database, UKBizDB, Menu Kuliner, Sharing RPP