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Canon Powershot Lens Error

Photography Asked on December 5, 2020

I have a Canon Powershot Camera SD1400 IS camera. It accidentally got dropped, and is now giving a Lens Error. 🙁

When I turn it on, it attempts to bring the lens out, but then retracts and says the following text:

Lens Error
Will shut down automatically
Restart Camera

In desperation, I looked at this question, and followed as many of the tips as possible. The only tip that gave any result was number 2, which says this:

Try pressing and holding the Menu, Function, Function Set, or OK while turning on the camera, or otherwise find a "factory reset" option.

On my camera, I pressed the func button and the on button, and then got this screen:

enter image description here

For those who wonder what it is, it’s just showing the time three minutes behind. When I press the left button on my camera, it changes the background color to the next color on the wheel. When I press right, it, again, changes the background color on the screen.

So what is going on here? Where is the factory reset button? Any help would be deeply appreciated, as this camera was a gift for me when I was 3. It wasn’t even me who dropped it.


Not a dupe. I explain why in the question body.

Also not a dupe. My camera lens, as explained, doesn’t stay outside. Instead, it tries to get out, but then retracts.

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