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My credit card automatically updated my address, without me asking them to

Personal Finance & Money Asked by Laurel on February 24, 2021

Recently I tried to get gas with my Chase Preferred card, and I used the zip code of my “permanent” address, which is my parents’ address. It wouldn’t accept my information. Finally, I put in my current zip code, and it worked.

I just bought something online with my credit card and it only accepted my most recent address. This seems to make sense, right?

Only problem is…. I never changed it!

They must be gathering this information some other way, and I have no idea how. Maybe from my credit check when I moved into my new place? It concerns me that they could control this when I never requested this change. (I purposely use my family address as my permanent address, because I move frequently, and a lot of things fall through the cracks with mail during that transition time)

Any idea how this could happen without me choosing it?

One Answer

The way the question is asked, much is left to speculation. The only way to know for sure how and why your address was updated is to call the credit card company and ask. One common way for companies to get your updated address is directly from the post office.

Answered by NL - Apologize to Monica on February 24, 2021

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