Magento Asked on November 17, 2021
I migrated from Magento 1 to Magento 2.3
My site has multiple websites and stores.
But now when I go to old orders in the admin panel and want to add a note to an order I get the error:
No such entity with cartId = XXXX
This is regarding whether I chose the option Notify Customer by Email
or not. But if I click on send email, the email is not sent and gives me the same error anyways.
I don’t have anything on my logs so I am not sure what is happening.
Note: If I do the same process but for newer orders (orders that were made after the migration), there is no error at all. All running fine.
Any ideas?
Thank you in advance
take db backup and run the following sql queries
SET FOREIGN_KEY_CHECKS=0;
UPDATE `store` SET store_id = 0 WHERE code='admin';
UPDATE `store_group` SET group_id = 0 WHERE name='Default';
UPDATE `store_website` SET website_id = 0 WHERE code='admin';
UPDATE `customer_group` SET customer_group_id = 0 WHERE customer_group_code='NOT LOGGED IN';
SET FOREIGN_KEY_CHECKS=1;
DONT forgot to take DB backup
Answered by Jigs Parmar on November 17, 2021
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