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Customize email template for change password/email

Magento Asked by slayerbleast on November 5, 2021

I was trying to customize the emails but for change password or email I don’t see where I have to apply my created email.

For forgot password for example, I go to (Stores > Configuration; Customers > Customer Configuration)

And at password options section I see “Forgot Email Template”, so easy!
But I can’t find change password or change password and email.

Any help?

2 Answers

It looks like Magento didn't add a config setting to override the default template like they have for all other templates (I've looked everywhere for this as well). In this case you'll need to copy

vendor/magento/module-customer/view/frontend/email/change_email.html

to your custom theme

app/design/frontend/YourPackageName/YourThemeName/Magento_Customer/email/change_email.html

Make the changes to that file then upload and flush cache + static files. Hopefully they'll add it to the Customers config settings in the future.

Answered by John S on November 5, 2021

Yes, you want to go to Marketing --> Communications --> Email Templates:

Magento 2 Menu Items

From there, click:

Add New Template

Then, select the default template you want to edit and update in the system: List of Templates

I hope this helps!

Answered by Jeff Finkelstein on November 5, 2021

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