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propane Fireplace insert not working properly after I ran out of gas

Home Improvement Asked by Linda Worth on August 17, 2020

Gas man filled my empty 100 gallon tank. Claimed there was a small leak. I told him that I did not turn anything off inside the fireplace when I ran out of gas. He red tagged the tank and fireplace. Then,a technician from the gas company came out. Decided I did not have a leak, after he turned off the inside lever to pilot light. Took logs apart, sprayed liquid all over joints, valves, and pilot. Got the fireplace to light but then had blue flames flying way above the logs, looked like the “northern lights” in my fire place. The front flames on left side started to go out and then the entire front bar and partial back bar went out leaving only a huge orange flame on the right side of the back row nearest the pilot. I told the tech, Everything worked fine before I ran out of gas….
Now the technician is sending out a expert Technician in two weeks to trouble shoot some more. Any suggestions on what I may try in the mean time? What may be going on?

3 Answers

Sounds like the pressure has increased. Perhaps a valve needs to be replaced.

For your safety, I’d turn it off and keep it off until the technician arrives in a few weeks.

Answered by Lee Sam on August 17, 2020

“Flames way above the logs” sounds like the pressure is too high, which sounds like the regulator needs to be replaced.

Answered by spuck on August 17, 2020

If it was my system I would purge the lines, the color difference and possible high flow could be sign of something got stuck in the regulator and a short high flow of the gas line may clear it.

Answered by Ed Beal on August 17, 2020

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