Blomberg Bottom Freezer Constantly Leaking Water

Question

I have a 5yo fridge with a bottom freezer that accumulates ice on top of the condensate drain port. This causes the condensate to accumulate, freeze and sometimes drain onto the floor.
I have the exact same fridge and the exact same problem as the person in the video link below. I tried his solution of cutting back the drain valve, but it did not help.
I called the manufacturer and, without surprise, they were of no help. I'm allegedly the "only person with the problem"
Any idea what could be causing this?
https://youtu.be/u4UAlnFGrf0

DrMoishe Pippik · Answer

This may be due to condensation from air infiltration.

Check that the refrigerator is level, or very slightly tilted back so that the doors swing shut on their own.
Check all door gaskets, i.e. they should be clean, flexible and seal completely on the entire perimeter.
Check that doors close completely. Adjust food contents, door hinges and anything else that might interfere with complete closure.
Also, avoid putting open containers with hot food in the refrigerator, or anything else that might evaporate water.
Avoid "browsing" the contents; leave the doors closed as much as possible.

Also, to make it easier for water to drain, reduce surface tension by putting a single drop of dish or HE laundry detergent, perhaps once per month, where the water accumulates by the drain hole.

Blomberg Bottom Freezer Constantly Leaking Water

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