English Language & Usage Asked by Edwina Frazier on December 31, 2020
I have a call center rep who constantly tells customers, “The problem with that..” or “Let me tell what the problem with that is.” What would be a more appropriate phrase?
A difficulty with that would be...
That would raise the concern that...
One issue with that would be...
A better approach might be... to avoid the possibility of...
We recommend... as we've found this prevents...
Answered by Jacob Mattison on December 31, 2020
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