This issue should be resolved now or it should have been resolved now

Sometimes we receive an office email from a native English speaking HR Admin as follows [as an example]:

We are currently experiencing issues with printer.....

Then sometimes later a follow-up email comes in as follows:

This issue should now be resolved and you should be able to ....

Question: Should the above follow-up email say This issue has now been resolved ... or it’s ok to what Admin’s follow-up email says. It could be that I, being a non-native English speaker, missing something here.

NOTE: I’m not a native English speaker