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Synonym for "follow-up" meaning the most experienced waiter as a noun

English Language & Usage Asked by chanceoperation on January 20, 2021

I used to work for a restaurant that had waiter teams. There were three roles: Aid, Lead, and Follow-up.

  • The Aid was basically the busboy.
  • The Lead greeted the customers, took the drink orders, got the drinks, and took the food orders (most of the time).
  • The Aid and Lead were often out of sight to the customers, getting stuff outside the section.
  • The Follow-up handled the flow of the service, quality control, customer relations, and getting paid. The Follow-up never left the section, and was usually the most experienced waiter. Described here it sounds stilted, but it wasn’t: it worked very well.

I am looking for a word to replace “follow-up” that is more elegant to hear and see, and that reflects the seniority and sophistication of the role.

One Answer

How about the main waiter?

This way you have the Lead, the Main and the Aid (or Aide). These terms work both as noun modifiers and as nouns.

These are plain terms, but imagine the waiter responding to a customer who asks who is doing what, or why they are no longer seeing the person who took their initial drinks order. Fancy titles may not have the desired effect on the customer's opinion

Answered by Global Charm on January 20, 2021

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