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How to express surprise when you do not expect something and forced to do it

English Language & Usage Asked by Dianne N on October 17, 2020

A friend and I booked a table at a restaurant in the expectation of being there for the whole evening but, once we had begun our meal, the waiter told us that we had to vacate the table by 9:30 as the table has been booked by someone else from that time. There was no mention of this in the booking conditions.

How I can best describe or express my frustration in this situation to this server. If I say,

"I understand this is a Friday night, and you must be really busy, but this has caught me off guard: we did not expect to have to leave so early."

Does "catch me off guard" fit in this situation? Is there an alternative?

3 Answers

I often hear "This comes as a surprise," which has the advantage of being neutral and factual. It allows to express how you feel while not giving to the other party the feeling of an escalation.

Answered by Ghislain Fourny on October 17, 2020

If you feel that you have been surprised by information that you should have known about, you could say that you were blindsided by the restaurant.

Merriam-Webster, "Blindside," verb:

1 : to hit unexpectedly from or as if from the blind side // blindside the quarterback

2 : to surprise unpleasantly

Cambridge Dictionary, "Blindside":

to surprise someone, usually with harmful results

In your situation, you could say:

I understand this is a Friday night, and you must be really busy, but I feel a bit blindsided: we did not expect to have to leave so early.

Answered by TaliesinMerlin on October 17, 2020

More common responses expressing surprise in these circumstances cut the nonsense about understanding it is Friday night:

Well bugger that! I’ll leave when I’m good and ready and not before!

Where did you dream that one up, Jimmy? You know where you can stuff it!

or, drawing on another question on this list:

Sod that for a game of soldiers!

However, if you are in Bertie Wooster country your response can be more measured:

I say, fellow, that’s a bit steep. They don’t treat one like this at the Ritz.

Answered by David on October 17, 2020

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