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Internal friction in new Alfine 11 S7001-11

Bicycles Asked by TheShunk on September 20, 2020

I just bought a new rear wheel with an Alfine S7001-11 internal-gear hub. Before installing it, I realized that it apparently has heavy internal friction. When the wheel is set in motion, it comes to a halt again after only a few seconds.

Since I have mostly used bikes with derailleur systems in recent years, I’m not sure if this level of friction is "normal" with internal-gear hubs, or if I received a damaged hub.

For an illustration of the issue, find a video with a comparison of the new wheel with the Alfine hub and my old one with a derailleur system via https://photos.app.goo.gl/5m6GG9HRmzLCeUyS9

Is the hub malfunctioning?

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