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Freehub has some play

Bicycles Asked by ruedi on December 6, 2020

I just got a new Zip 303s Wheelset and the freehub has some play that you can see on this video. I am not sure whether this is normal or not.
Could you help me here?

One Answer

I got answer from the support:

Due to the tool-free nature of endcap and freehub installation, there can be freehub play when the wheel is not installed in the frame. If you encounter the same movement when the wheel is in the bike, please contact your shop for service/warranty assistance.

Since the cassette is not wobbly when the wheel is installed everything is fine for me.

Correct answer by ruedi on December 6, 2020

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