Ask Ubuntu Asked by Pfrances on December 12, 2020
As the title says, I am having issues with my keyboard, where it will stop working after a period of roughly 20-30 minutes (it is difficult to get an exact time). While it is working, it works perfectly well, but after the time is up it just stops working, even when I am mid typing. I don’t think it is a usb power issue, as the back-light stays on. Here is some more information on my setup, what I do now, and what I’ve tried.
Setup
Current fix
What I’ve tried
I will include below the output from running sudo dmesg
:
[14589.078032] usb 3-4: new full-speed USB device number 18 using xhci_hcd
[14589.249729] usb 3-4: New USB device found, idVendor=04d9, idProduct=a292, bcdDevice= 1.00
[14589.249733] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[14589.249735] usb 3-4: Product: OBINS AnnePro2
[14589.249737] usb 3-4: Manufacturer: OBINS
[14589.249739] usb 3-4: SerialNumber: SN0000000001
[14589.310209] input: OBINS OBINS AnnePro2 as/devices/pci0000:00/0000:00:07.1/0000:0b:00.3/usb3/3-4/34:1.0/0003:04D9:A292.0033/input/input68
[14589.369897] hid-generic 0003:04D9:A292.0033: input,hidraw0: USB HID v1.10 Keyboard [OBINS OBINS AnnePro2] on usb-0000:0b:00.3-4/input0
[14589.376039] input: OBINS OBINS AnnePro2 as /devices/pci0000:00/0000:00:07.1/0000:0b:00.3/usb3/3-4/3-4:1.1/0003:04D9:A292.0034/input/input69
[14589.376183] hid-generic 0003:04D9:A292.0034: input,hidraw1: USB HID v1.10 Device [OBINS OBINS AnnePro2] on usb-0000:0b:00.3-4/input1
[14589.383073] input: OBINS OBINS AnnePro2 as /devices/pci0000:00/0000:00:07.1/0000:0b:00.3/usb3/3-4/3-4:1.2/0003:04D9:A292.0035/input/input70
[14589.441899] hid-generic 0003:04D9:A292.0035: input,hidraw2: USB HID v1.10 Device [OBINS OBINS AnnePro2] on usb-0000:0b:00.3-4/input2
[14589.448116] input: OBINS OBINS AnnePro2 as /devices/pci0000:00/0000:00:07.1/0000:0b:00.3/usb3/3-4/3-4:1.3/0003:04D9:A292.0036/input/input71
[14589.448303] hid-generic 0003:04D9:A292.0036: input,hidraw3: USB HID v1.10 Gamepad [OBINS OBINS AnnePro2] on usb-0000:0b:00.3-4/input3
[15139.992974] usb 1-2: USB disconnect, device number 6 [16467.236105] usb 3-4: USB disconnect, device number 18
Let me know what kind of solutions I can use for this, I’ve been trying to come up with something, but it doesn’t seem to fix it.
Ok so it seems that the problem is not with Ubuntu, but actually with the keyboard firmware. This is my fault as I did not think to check if the AnnePro2 has a subreddit, which it apparently does. The solution can be found here.
Correct answer by Pfrances on December 12, 2020
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