What game is played in the 2021 Virgin Media advert?

The advert (for Virgin Media) features two people playing an online game, who then have a video chat.

Here is a still from the advert showing them in the game:

I’m particularly interested in finding the name of the game as it allows your avatar in the game to use a wheelchair (I’m not looking for recommendations on other games however).

I’m fully aware the game may not exist outside of the advert, but as I am not in the loop I couldn’t say for certain. As such, stating the negative would be an acceptable answer.