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"Site Not Available" PSN error?

Arqade Asked on May 23, 2021

Trying to access PSN (http://store.playstation.com) from any PC gets me this error (before even prompting me to login):

psn error

Video:

[EDIT] I even get this error using the Android app:

psn app error

What I find strange is this a PSN error. Not a browser error, but something PSN is saying.

Or trying to login to PSN on PS3/PS4/phone also gets a generic error. What’s wrong, what does this error indicate? How can this be fixed?

I’ve tried rebooting, I’ve tried Chrome in incognito mode, I’ve tried different computers etc. All get the error. This has been like this for 24+ hours for me now.

I’m in Albany NY

[EDIT] Sony support was no help. They replied;

xxxxxxx: Unfortunately this error does not belong to us http://i.imgur.com/c10TvjC.png, please try another browser or another internet connection.

What’s even more odd, is that I was able to update my PSTV during all this. But as soon as I tried logging onto PSN on the PSTV, I got a connection error. The internet is working fine though.

One Answer

After finding one other person with the same issue on reddit, they later left a comment around midnight that "It's back" and sure enough it was fixed.

It seems Sony resolved this, even their chat support blamed my ISP.

Correct answer by Zeno on May 23, 2021

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