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I reset my laptop and now Steam games are all missing

Arqade Asked on June 8, 2021

I reset my pc and didn’t expect anything to happen to my Steam account. I had a ton of games on there that were very expensive. I re-downloaded Steam on my now-reset laptop. When I looked at my profile and Steam purchase history, it was empty. I don’t know how to recover the games and money I had on there.

As a little update I’ve done research about this over the weeks and recovered the old steam files I had but still wasn’t able to get them on the account. I logged into all the steam accounts I have and all of them don’t have a purchase history or friends. I will just save up the money and start up fresh and try to get the progress I had back as well. Thanks to everyone who tried to help but nothing is really working so I just give up.

One Answer

Here are some possibilities:

  • You are signed into the wrong account (unlikely but can't leave this out)
  • You have filtered out games that are not ready to play (click the small play icon above the game list to toggle this)
  • You were previously accessing games via Steam Family Sharing and need to re-authorize your computer to access those games
  • I notice your username is Korean. It seems unlikely but possibly, all the games you had have been region-blocked (Korea is particularly strict with games)

If those are not the case, have a look at this Steam guide for more options.

Answered by Joshua Bizley on June 8, 2021

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