Arqade Asked on February 10, 2021
I first documented my issues here: https://steamcommunity.com/app/346110/discussions/0/1741103267317324804/
I have five total computers in my house:
I’ve installed ARK: Survival Evolved Dedicated Server Tool
on the extra desktop and I’m running a server there. In the Steam server list, my wife is able to see this server. None of the other 3 computers (my desktop or either gaming laptop) can see the server. My wife can even connect to the server and play.
I’ve also tried running a server on my desktop and on my gaming laptop. Each time my wife’s desktop was able to see the server and the extra desktop was able to see the server. Those two computers can see any server that we run anywhere in the house. Meanwhile the other three computers can only see a server if they are the host. They are completely oblivious to the network.
So far for troubleshooting I have tried:
7777-7778,27015-27016
on the router and connect via our public IP address instead of using LANNone of this worked. As some additional information gathering I tried installing the dedicated server software on various other computers, and checking to see if I could see the server from various other computers.
So it seems like:
Finally, I tried some other games to see if the issue was limited to ARK. I installed dedicated servers for 7 Days to Die, Half-Life and Left 4 Dead. In every case it was the exact same. My wife and the extra desktop could see the server. The other 3 computers could not.
Note that I only have issues discovering and connecting to Steam servers. All 5 computers can use the internet, all 5 computers can file share between each other, and if I enable port forwarding I can run a web server or other service and access it via my public IP. I also have no trouble joining non-Steam games like Heroes of the Storm or Hearthstone
I’ve spent nearly 8 hours trying to diagnose this now and I’m losing my mind. The only thing I haven’t tried is reinstalling Windows.
My friend on the other side of the city tried connecting to the server via the public IP, and it worked
I connected to my phone’s hot spot via WiFi and tried connecting to the serve via the public IP, and it failed
An odd pattern:
All 3 computers that work are Dell. All 3 computers that fail are not Dell.
When I go to the “Internet” tab in the server list, instead of the “Favorites” or “LAN” tabs, I can scroll down and find the server (after all, I did set up port forwarding so it could be found via public IP)
I verified and this method works on all five computers in our house. Meaning even though I can’t see it via LAN or in Favorites, I can still see it via Internet
When I right-click the server under the “Internet” tab and select “Add server to favorites” and then go to the Favorites tab, it briefly shows the server information for a few seconds while the list refreshes, and it’s then promptly replaced with “< not responding >”
However if I connect directly through the “Internet” tab, then the server loads and I can play the game just fine (albeit going out to the internet and back in via public IP, so I ping around 30-40 milliseconds instead of 1-10 milliseconds I would expect on a LAN game)
So my computer (in fact, all 3 computers that are failing) are able to access the server and transmit game data no problem. It’s only server discovery that’s failing.
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