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How to resolve “The item you were attempting to purchase could not be found”

Stack Overflow Asked by Diego on February 10, 2021

I´m testing my in-app billing and followed the following steps:

Uploaded APK to the Market, created In-App items and published them (did not publish the app itself), exported a signed APK and installed that on a different device then my own (so there is a different primary account), but when I click on the button to purchase an item, it shows the itemname in a different view, but after a loading widget it gives the error:

How to resolve “The item you were attempting to purchase could not be found

I couldn´t find the solution on stackoverflow, can anyone give me more ideas?

Thanks

4 Answers

Make sure you have done all these steps:

  • The versionCode of the app you're running has to be the same as the apk you have loaded in the Google Play Console.
  • The account you are using for testing is not the same account you are using to public the app in the play store;
  • The account you are using for testing has been declared as a test account. If not set your account as a tester;
  • Your app has to be published in the Play Store. If you are testing your app you probably want to publish it in the Internal testing section. If your app is "In review", the app has not been published yet, hence in-app purchases won't work.;
  • If your app has just been published it might take a few hours to make In-app purchases work;
  • If you have just created an In-app product, you might have to wait a few hours before it actually works.

You can find the complete tutorial on how to implement In-App Purchases here

Answered by Mattia Ferigutti on February 10, 2021

Add your testers' accounts across all apps by following how to User-test a Google Play Billing app instructions.

Answered by Samer on February 10, 2021

This error is telling you that you didn't add the item on Google play developer console under in-app product

Steps to add item

  1. Login with Developer account in Google Play Developer Console.
  2. Select the You App.
  3. From left side Select In-app Products
  4. Click on "+ Add new product" button
  5. Add new Product window in open. Now enter product id and select Item Type
  6. Click on "Continue"
  7. Now new window is open. Now enter Title,Description,Price
  8. Click on Save or Activate button

Note : If you click on Save button than the item in only save on your in-app products and it's still not active to use. you have to manually activate the item and wait for 2 or 3 hours to be active.

Most important : If you want to activate your item immediate than you have to click on Activate button at step 8. it will activate you item immediate and save it automatically.

Answered by Kirit Vaghela on February 10, 2021

If the app is not published, then the account you are using must be declared as a test account, check it here:

Setting Test accounts.

Answered by ricvieira on February 10, 2021

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