Service Setup missing in new developer org Spring '17
Salesforce Asked by Sven Delporte on November 28, 2021
I tried to test the new Lightning service console but I can’t seem to find where I need to activate it.
In the Spring ’17 release notes they talk about Service Setup which should be located under the gear icon but I can’t seem to find it anywhere.
I checked the developer org and I do have service cloud enabled, I am a service cloud user also… but I am seem to miss the menu item.
Does anybody experience the same?
One Answer
An update from my side and partial answer.
I created a sandbox from an existing production org with service cloud users. Switched this to LEX and then on the app launcher you have a Service Console app. When you click on that app and then click on the gear icon, you do have a service setup menu item.
I still could not accomplish the same on a newly created developer org
Answered by Sven Delporte on November 28, 2021
Add your own answers!
Ask a Question
Get help from others!
Recent Questions
- How can I transform graph image into a tikzpicture LaTeX code?
- How Do I Get The Ifruit App Off Of Gta 5 / Grand Theft Auto 5
- Iv’e designed a space elevator using a series of lasers. do you know anybody i could submit the designs too that could manufacture the concept and put it to use
- Need help finding a book. Female OP protagonist, magic
- Why is the WWF pending games (“Your turn”) area replaced w/ a column of “Bonus & Reward”gift boxes?
Recent Answers
- Jon Church on Why fry rice before boiling?
- Lex on Does Google Analytics track 404 page responses as valid page views?
- haakon.io on Why fry rice before boiling?
- Joshua Engel on Why fry rice before boiling?
- Peter Machado on Why fry rice before boiling?