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Can two SFMC instance be connected to a single Sales cloud?

Salesforce Asked by Vishal Kumar C V on November 19, 2021

I have two SFMC instances as below,

  1. SFMC Core tenant (with only 1 BU) — Existing
  2. SFMC Enterprise 2.0 — NEW

So our SFMC Code tenant is connected to a Sales cloud instance via Marketing Cloud Connector.
I wish to connect the new SFMC instance [Enterprise 2.0] also to the same Sales cloud.

IS THIS TYPE OF configuration possible?
(Tried to illustrate via diagram as below)
enter image description here

If, yes do you see any pro/cons!

2 Answers

Marketing Cloud Connect is a managed package that you install once per Sales Cloud Org. It can connect to one SFMC tenant as a whole ("standard setup") or to several BUs in one SFMC tenant individually ("SFMC Multi-Org setup"). SFMC Multi-Org does not refer to "multiple SFMC tenants", but to "Multiple connected BUs in the same tenant".

So: Your setup is not supported. MC Connect cannot be installed twice per Sales Cloud Org to connect to two separate SFMC tenants.

Answered by Jonas Lamberty on November 19, 2021

Multi-Org is an Enterprise 2.0 account configuration.

Multi-org doesn’t support connections for a single business unit to multiple Sales or Service Cloud orgs, or business units of multiple Enterprise 2.0 accounts to the same org.

enter image description here

Source: https://help.salesforce.com/articleView?gclid=Cj0KCQjwpNr4BRDYARIsAADIx9w0993fnV9gcJFmJ_vCl4RX0AxzKFLBvTLa7ex7BmtogTgLaihXD9gaAk8sEALw_wcB&id=mc_co_multi_org_account_and_user_configuration.htm&type=5&sfdcIFrameOrigin=null

Answered by zuzannamj on November 19, 2021

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