SOLVED - What's the right way to process a customer's overpayment?

Question

A customer overpaid me by $4. When I processed the payment (business->customer->process payment), it left me with a $4 imbalance, as there was no invoice to apply that to.
I decided to try issuing a $4 credit note, which seems like the right thing to do: it gave me something to apply that $4 to.
The statement (actually a customer report) correctly shows a $4 credit balance. But there's no $4 in cash. The transaction in AR shows a $4 credit, debiting the income account for the customer.
I probably didn't do this right; so what's the correct way to do this?

fbicknel · Answer

Turns out, simplicity rules. Just pay the invoices as you would normally, reflecting the entirety of the payment on that transaction. There's an extra AR credit for the overage, but other than this, nothing strange shows up.
Running a statement (customer report) reflects the overage as a credit on the account.
No credit memo needed. I think I over-complicated things.
zen.

SOLVED - What's the right way to process a customer's overpayment?

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