Phone calls dropped after approximately 5 minutes into calls

Question

I have the Android Hello Love, 4G/ LG VOLT. Lately when I make phone calls, I put put it on speaker phone and sit it down when I'm on a call. My calls keep getting dropped. Should I turn the sensor off? Is that the problem?

Ember · Answer

Check these settings:

Auto screen off during calls
Power Button Ends Call

Turn off Proximity Sensor

I'm thinking the Proximity Sensor just shuts the screen off when you are farther away or the screen timeout is ending the calls or you are pressing the power button to open the screen again and that is ending the call.

Grant Davis · Answer

With the info you provided, one possibility is that the screen times out after five minutes, locking the phone, and thus ends the call. This shouldn't happen during a call, but go to your display settings and make sure your screen doesn't time out to see if this solves your problem. Again, it is unlikely this is the problem, but it is a possibility.

Answered by Grant Davis on January 4, 2022

Phone calls dropped after approximately 5 minutes into calls

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